What is the Government’s FREE energy improvement scheme all about?


Launched in 2013 by the Government, the Energy Company Obligation fund is now in its fourth stage of investment, ECO4, having already delivered 3.1 million improvements to UK homes. This a key element of the Government’s Sustainable Warmth Strategy to deliver its goal to achieve net zero by 2050. ECO4 is set up to allow low-income households, as well as households who receive certain state benefits, the opportunity to receive free heating upgrades. You may also be entitled to free home improvements such as loft and cavity insulation as well as Solar Panel installation.

ECO4 aims to improve your home’s energy efficiency, reducing your family’s energy bills. A home’s energy is measured by its Energy Performance Certificate (EPC). ECO4 aims to improve inefficient homes to make them more effective – homes with EPC’s of F & G need to improve to an E rating while homes with an E rating need to become C-rated.

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Families in UK Living with the Cost-of-Living Crisis


Energy bills rose 66.7% in the 12 months to March 2023. This unprecedented rise in heating bills impacts those families with the lowest incomes more than any others. Coupled with the rising energy prices is the fact that many homes are poorly insulated, both in lofts and cavities, with old, inefficient boilers. Poor insulation and old boilers mean families are living in poor quality housing.  Many families in the UK are being forced to live in damp, cold conditions, or face the threat of financially crippling energy bills.

house in winter - heating system concept and cold snowy weather with model of a house wearing a knitted cap

Resident Eligibility


To qualify, you must be a Homeowner or Living with Homeowner and receiving at least ONE of the following benefits:

  • Income based Jobseekers Allowance (JSA),
  • Income related Employment and Support Allowance (ESA),
  • Income Support (IS),
  • Pension Credit Guarantee Credit (PCGC),
  • Working Tax Credit (WTC),
  • Child Tax Credit (CTC),
  • Universal Credit (UC),
  • Housing Benefit,
  • Pension Credit Savings Credit (PCSC),
  • Child Benefit*

*Child benefit has some specific income requirements that also apply in order to qualify for funding, this is found in the table below.

Number of Children 1 2 3 4+
Single Claimant £19,900 £24,800 £29,600 £34,500
Couple £27,500 £32,300 £37,200 £42,000
Household combined income: Pre-project SAP bands D-G owner occupied households and private rented sector E-G households, with a combined gross income from all sources under £31,000. (LA route only).
This is the combined whole household income, including every person 18+ years living at that address, such as lodgers and elderly relatives etc.
NHS referrals: -Pre-project SAP bands D-G owner-occupied households and private rented sector E-G households and identified by either a General Practitioner, a Health Board in Scotland, A Health Board in Wales, an NHS Foundation Trust, or by an NHS Trust as suffering from a severe and / or long-term health condition that could be severely impacted by living in a cold home. (LA route only).
These health conditions may fall under one of the umbrella conditions:
  • A Cardiovascular condition
  • A respiratory disease
  • Limited mobility
  • Immunosuppression

Complete our eligibility form

You will need to have an EPC rating of E or above and either be receiving benefits, have a combined household income under £31,000 or have a stated health condition to be eligible.